top of page

Terms and
Conditions

Effective Date: May 27, 2026

Welcome to Timberlock Locksmith! These Terms and Conditions govern your use of our website and services. By using our website or purchasing our services, you agree to comply with and be bound by these Terms.

1. Services We Provide

We offer professional locksmith services, including residential, commercial, automotive, and emergency locksmith solutions. We strive to provide timely, reliable, and high-quality service across our service areas.

2. Appointments & Service Requests

  • Service requests can be made via phone (+1 (603) 741-8806), email, or our website form.

  • Appointment times are approximate; delays may occur due to traffic, weather, or other emergencies.

  • If you need to reschedule or cancel an appointment, please notify us as far in advance as possible.

3. Payments & Pricing

  • All services are subject to pricing as listed or quoted at the time of service.

  • Payment is due immediately upon completion of the service.

  • A service call fee may apply even if the requested service cannot be performed due to circumstances outside our control.

  • Timberlock Locksmith reserves the right to change pricing at any time without prior notice.

4. Cancellations & Refunds

  • If you cancel a scheduled service after a technician has already been dispatched, a cancellation fee may apply.

  • Refunds will be issued only in cases where we are unable to provide the agreed-upon service.

  • No refunds will be given for completed services unless a documented issue arises directly due to our workmanship.

5. Warranty & Liability

  • We provide a limited warranty on parts and labor for a specified period after service completion.

  • This warranty does not cover damage caused by misuse, improper handling, or external factors.

  • Timberlock Locksmith is not responsible for any damage resulting from necessary forced entry, improper lock installation by third parties, or pre-existing structural issues.

  • Customers must inspect the work immediately upon completion and report any issues before the technician leaves.

6. Customer Responsibilities

  • Customers must provide accurate and truthful details about their service request and location.

  • Valid proof of property ownership, tenancy, or authorization is required before we can perform any lockouts or vehicle entry services.

7. Emergency & After-Hours Services

  • We provide emergency locksmith services during our operating hours, subject to technician availability, traffic, and your specific location.

  • Service availability outside of standard operating hours is not guaranteed and depends entirely on available staff.

  • Emergency or after-hours service rates may be higher than standard operating rates.

8. Changes to Terms

  • We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted directly on this page with an updated effective date.

9. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us directly:

bottom of page