Privacy Policy
Effective Date: May 27, 2026
Timberlock Locksmith ("we," "our," or "us") operates the website timberlocklocksmith.com (the "Site"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our Site or use our locksmith services within the State of New Hampshire.
By using our Site or submitting your information through our contact forms, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information that you voluntarily provide to us when you request our services or contact us. This includes the information submitted via our "Get in Touch" form:
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Your Name: To identify you and address you properly.
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Phone Number: To communicate regarding your service request, provide ETAs, and coordinate with our technicians.
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Email Address: To send confirmations, invoices, receipts, and respond to inquiries.
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Zip Code: To verify that you are within our service area in New Hampshire and dispatch the nearest technician.
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Description of the Issue: Any details you provide regarding your locksmith needs so we can prepare the right tools and services.
Additionally, our website platform (Wix Studio) may automatically collect certain non-personal information when you interact with our Site, such as your IP address, browser type, operating system, and data via cookies to improve website functionality and user experience.
2. How We Use Your Information
We use the information we collect strictly for legitimate business purposes, including to:
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Respond to your inquiries and fulfill your locksmith service requests.
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Dispatch local technicians to your specified location.
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Provide customer support and follow up on completed services.
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Maintain, analyze, and improve the performance and security of our Site.
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Comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell, rent, trade, or share your personal information with third parties for their marketing purposes. We only share your information in the following limited circumstances:
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With Our Technicians: We share your contact details, location, and issue description with the specific technician assigned to perform your service.
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Service Providers: We may share data with trusted third-party providers who help us operate our website (such as Wix Studio) and manage business operations, subject to strict confidentiality agreements.
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Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency) in the State of New Hampshire.
4. Data Security and Retention
The security of your data is important to us. We implement commercially acceptable technical and administrative security measures to protect your personal information from unauthorized access, loss, or misuse. We retain your information only as long as necessary to provide you with services, maintain accurate business records, or comply with statutory tax and legal retention requirements.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data. You have the right to request access to the personal information we hold about you, request corrections to inaccurate data, or request the deletion of your information from our active business systems (except where retention is required by law).
To exercise these rights, please contact us using the information provided below.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
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Company Name: Timberlock Locksmith
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Phone: +1 (603) 741-8806
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Service Location: New Hampshire, USA